Becoming more resilient requires a shift in thinking and behaviour. At work, conformity and groupthink can produce unquestioned habits and responses when people are under pressure. This often results in negative behaviour which undermines resilience.

The attitudes and behaviour below can help you survive and flourish even if you are surrounded by doom and gloom.

What's more, when colleagues in a team or group unite and agree to be guided by these nine steps, the collective resilience of the group will help the individuals within it.

9 steps to greater resilience

These simple steps provide ways of developing resilience and feeling more directed and purposeful at work:

  1. Treat life as a learning process. Develop the habit of using challenges as opportunities to acquire or master skills and build achievement.
  2. Avoid making a drama out of a crisis. Stress and change are part of life. How we interpret and respond to events has a big impact on how stressful we find them.
  3. Celebrate your successes. Take time at the end of each day to review and acknowledge what went well. Train the mind to look for success rather than dwelling on negativity and ‘failure’.
  4. Develop realistic life goals and a sense of purpose. Do something each day to move towards them. Small is beautiful; one small step amid the chaos of a busy day will help.
  5. Take positive action. Doing something in the face of adversity brings a sense of control, even if it doesn’t remove the difficulty.
  6. Nurture a positive view of yourself. Developing confidence in your ability to solve problems and trusting your instincts helps
  7. Keep a realistic perspective. Place challenging or painful events in the broader context of lifelong personal development.
  8. Practice optimism. Nothing is either wholly good or bad. If we allow our thinking to dictate how we view something it will take over. Make your thinking work for your benefit, rather than letting it stymie you with doubt or by seeing only the bad side.
  9. Cherish social support and interaction. Good relationships with family and friends and others are vital. Being active in the wider community also helps. 


These skills and strategies will make you better at coping with work pressure and the challenges of the job.

Like any skills, the more you practice, the better you get. Don't attempt to develop them all at once, take your time and focus on the points above one at a time. Consider making a self-development programme by introducing one each week, for example.

Becoming more resilient is rewarding, and even small steps can quickly result in bigger, positive change.

More guidance?

If you want some solid guidance that will help you build your resilience check out my online course on Emotional Intelligence. Or, simply join my school (it's free), and you'll be in the right place for my upcoming course Personal Resilience – Small Steps to Big Change.