How to be a Better Communicator

Follow the steps to get the best from every conversation and you can improve all areas of your life.

How to Communicate Effectively

Learn how to get better results in virtually any situation where you'd like to have more influence or impact. This illuminating and informative course outlines the principles of Effective Communication, and shows you how to build your skills.

It explains clearly how to structure your conversations to engage others and get the outcomes you want. The video role-plays also show why our attempts to communicate often fail, and how to avoid the pitfalls.

You’ll learn how to prepare for an important conversation and how to deliver even the most difficult message with confidence and sensitivity.

By the end of the course, you’ll have new insights to refresh your communications; you may well be thinking, “I wish that I’d been taught this in school.”

As the different aspects are explained via our video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning.

More than talk

We all know of people who can talk a lot but say very little. At the other end of the spectrum, there are those whose uttering and emails are so terse that you have trouble deciphering them.

Empathetic and effective communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say.

Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how.

This course features easily learned elements of effective communication, supported by practical exercises, all clearly explained.

The presenter is Barry Winbolt, lecturer and psychotherapist. The course is based on his 30 years' experience of helping people to improve their communications, relationships, and performance in many different settings and cultures.

He’ll take you through what it means to communicate well and:

  • How to set the scene for maximum engagement
  • That your attitude comes before success
  • How to listen with empathy and build rapport
  • Why ‘less is more’ when the message is right
  • That you must be congruent and mean what you say
  • Matching the verbal and non-verbal parts of the message
  • How to tell people things they might not want to hear
  • How to plan your message for maximum effect
  • How to follow up on a conversation.

Communicating so that your message is understood as intended is an essential skill. It’s never too late to start, and you'll also be taking steps to improving your life.


Student Testimonials

"This is really valuable information. Thanks so much for all the detail on how to communicate my ideas. I learnt a lot, thank you so much for such valuable information. EXCELLENT!" Cesar L.


"Good course that gives you the basics and tools of good and effective communication." Abdal A-H


"The narrator's lifetime experience in communication is obvious. He has the ability to make himself understood in a very structured and easy-going way. Full of examples. Thank you." Alina P.


"This course was wonderful. I loved the elements of communication." Carmen V.


"Really outlines the basics of what is needed in an effective conversation. Not all conversations move in the same direction or pace so this really points out what is required." Vincent K.

Your Instructor


Barry Winbolt MSc.(Tr)
Barry Winbolt MSc.(Tr)

There's always something you can do if you have the right information and the right guidance. I provide personal and professional training and coaching to help you get a better handle on yourself, a relationship, and life in general.

My strapline "Life doesn't have to be like that" comes from the idea that – given the right information and a bit of encouragement – we can fix a lot of life's irritants ourselves.

My courses always include plenty of practical advice that you can apply right away. I use a solution-focused, problem-solving approach because I want everything I deliver to be useful, practical, and effective.


Course Curriculum


  Introduction and Welcome
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Will I receive a course completion certificate?
Yes. On completion of the course, you can request a certificate confirming that you have completed 2.5 hours of training, for your professional development record.
What support is available if I have questions during the course.
Every lesson includes a 'comments' section. If you have a ​comment or question at any time during the course you can use this facility to contact the presenter. You are also encouraged to share your observations with other students using the 'comments' facility, as this has been shown to enhance learning.

Get started now!