Emotional Intelligence (EI) is a set of aptitudes which determine how well you handle yourself in life, and how well you are able to understand and get on with others.
In an ever-more complex and demanding world, technical expertise – knowing how to do your job – is not enough.
We are all experiencing higher demand, more stress, and more fluid working relationships.
Now we can all do with being more proactive, engaging with others, and learning how to manage our own energy levels, our relationships, and other people.
This Quick Start course covers the essentials of EI. This will give you enough information, and some fresh ideas, for you to understand how you could benefit from taking your studies of EI further.