Emotional Intelligence

What Emotional Intelligence is, why it matters, and how to develop it.

Emotional Intelligence + 7hrs CPD credit

This engaging course outlines the concept of Emotional Intelligence, explains why it is important for personal and professional development, and describes how to apply the ideas to assess and improve your own confidence and performance by developing your EI.

"The course has really helped me more than I expected. The instructor was very engaging, and it is a well-blended course with him explaining the topic in detail and videos of role-play to illustrate how situations could play out like in the workplace." (Former student)

As the different aspects are explained via the video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning.

We all know what intellectual intelligence is, and we also know it can be misleading because that sort of intelligence doesn’t accurately reflect how well someone functions and manages at work or in life.

We also all know of highly intelligent people who don't handle themselves very well; they are not good in social relationships, for example, or that have difficulty communicating.

Just as important as conventional IQ – the sort of intelligence that gets measured in those tests many of us did in school – is Emotional Intelligence.

The Skills of Emotional Intelligence

Emotional Intelligence is a set of aptitudes which determine how well you handle yourself in life, and how well you are able to understand and get on with others.

In an ever-more complex and demanding world, technical expertise – knowing how to do your job – is not enough. We are all experiencing higher demand, more stress, and more fluid working relationships. Now we can all do with being more proactive, engaging with others, and learning how to manage our own energy levels, our relationships, and other people.

The skills of Emotional Intelligence show you how to do these things and how to develop the insight and confidence to handle your own and others' expectations and emotions effectively.

This course features easily learned elements supported by practical exercises, all clearly explained by Barry Winbolt, lecturer and psychologist, based on his 30 years' experience of helping people to improve their interpersonal relationships and their performance in many different settings and cultures.

Course structure

In a series of 22 concise and engaging videos, he explains the strengths of Emotional Intelligence and why we should develop them in ourselves and others. He shows you how to make the skills part of your repertoire. He then provides a comprehensive toolkit for creating positive working relationships, and managing yourself, as well as the increasing demands of the workplace.

By the end of this course, you'll have a better understanding of Emotional Intelligence, which will help you become more confident in your decisions and your working relationships. It will place you ahead of the pack; Emotional Intelligence is a key component in effective management and leadership.

Emotional Intelligence is based on a set of learnable skills. It is backed up by a huge body of research which shows that these skills can help you:

  • Get on better with others
  • Communicate more effectively
  • Manage yourself with confidence
  • Make better decisions
  • Handle stress and pressure
  • Motivate yourself
  • Reduce anxiety
  • Manage others more effectively.

Emotional Intelligence is the defining characteristic of people who are outstanding in their domain, whatever it is. You’ll learn why this is and how to develop the skills in yourself.

Whether your aim is to benefit your skills as a leader, manager, parent, coach..., or you simply want to be a better team player, this course is for you.

On completion of the course you can request your course Completion Certificate.


Your Instructor

Barry Winbolt MSc.(Tr)
Barry Winbolt MSc.(Tr)

There's always something you can do if you have the right information and the right guidance. I provide personal and professional training and coaching to help you get a better handle on yourself, a relationship, and life in general.

My strapline "Life doesn't have to be like that" comes from the idea that – given the right information and a bit of encouragement – we can fix a lot of life's irritants ourselves.

My courses always include plenty of practical advice that you can apply right away. I use a solution-focused, problem-solving approach because I want everything I deliver to be useful, practical, and effective.

Feedback from past students

"Excellent material presented in an effective way particularly the real-life scenarios. Presenter comes across as highly skilled and his style is measured, informative and makes you feel confident you can master the skills".


"The course has really helped me more than I expected. The instructor was very engaging, and it is a well-blended course with him explaining the topic in detail and videos of role-play to illustrate how situations could play out like in the workplace."

"This course was a great introduction to the subject of Emotional Intelligence - and also served as an excellent review. I appreciated the references to supporting research and the evidence informed approach noted throughout. Thanks"


"It is a very interesting course, since it shows the fundamentals to develop emotional intelligence, provides real life scenarios and provide a useful guidance to know how one can deal with them using emotional intelligence."


Course Curriculum

  Find Your Emotional Intelligence Score
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  Applied Emotional Intelligence; Self-Monitoring and Positive Change
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Will l I receive a course completion certificate?
Yes. On completion of the course, you can request a certificate confirming that you have completed 2.5 hours of training, for your professional development record.
What support is available if I have a question during the course?
Every lesson includes a 'comments' section. If you have a comment or question at any time during the course you can use this facility to contact the presenter. You are also encouraged to share your observations with other students using the 'comments' facility, as this has been shown to enhance learning.


For the past 20 years I have been teaching people from many professional sectors how to use emotional intelligence to improve their professional effectiveness and the quality of their lives. In my coaching work I have shown parents, teachers, support workers and many other groups how to use these ideas in their own work with others.

You can be confident that right from the start of the course you'll gain insights and ideas to help you develop and apply the skills of Emotional Intelligence.

Since I first published this course online in 2017, more than 2500 students have confirmed how the course – with its associated quizzes and downloads – has helped them understand and use their Emotional Intelligence.

I hope you enjoy the course, and remember, in the unlikely event that you are not happy with the content, it is backed by Teachable's 30-day money back guarantee.

Best wishes

Barry Winbolt.

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