Effective listening is the surest way to improve trust, respect and your relationships. This course delivers!

Emotional Intelligence has a lot to do with success and likability, great assets in professional and social development.

Tackle their behaviour the right way learn how to take control with confidence and flair.

Manage conflict constructively and learn how to stop it escalating with confidence and self-control.

Follow the steps to get the best from every conversation and you can improve all areas of your life.