This course was created with the
course builder. Create your online course today.
Start now
Create your course
with
Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Class – How to Handle Difficult People
Class – How to Handle Difficult People
1. Welcome – What You Can Expect from the Class (3:30)
2. What is Meant by Difficult? (2:34)
3. Our Typical Responses to Difficult Behaviour (4:16)
4. Guiding (and Surprising) Ideas (4:39)
5. When Something Needs to Change (6:20)
6. Practical and Proven Tactics (6:32)
7. Closing – Important Ideas (6:10)
Quiz – Test Your Understanding
Bonus Resources - Downloads and Video links
2. What is Meant by Difficult?
Download
Complete and Continue
Discussion
2
comments
Load more
course builder. Create your online course today.
Start now
course builder. Create your online course today.
Start now
course builder. Create your online course today.
Start now
2 comments