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Emotional Intelligence
Introduction to Emotional Intelligence
Welcome and Introduction (3:22)
The Aims and Objectives of this course
Study guide – Get the most from the course
Download the Course Workbook
Find Your Emotional Intelligence Score
Test your Emotional Intelligence
Emotionally Intelligent Attitudes and Behaviour
An Emotionally Intelligent Attitude (2:23)
Developing the Habits of Emotional Intelligence (2:27)
How EI Combats Pressure and Stress (4:12)
Emotional Intelligence – Opening Quiz
The Five Pillars of Emotional Intelligence
The Five Pillars of Emotional Intelligence (2:26)
Self-awareness and Self-control (3:56)
Social Skills and Empathy (1:45)
Self-Motivation (4:57)
Harnessing Emotional Intelligence
How Emotional Intelligence Helps Prevent Stress and Fatigue (1:41)
How EI Helps with Career and Success (2:45)
Applied Emotional Intelligence; Self-Monitoring and Positive Change
Self-Monitoring and Positive Change (1:34)
Helping and Supporting Others (1:47)
Section 3, 4 & 5 Quiz
Eight Ways to Keep Improving Your Emotional Intelligence
Keeping your interest alive (1:13)
1. Study Humility (1:06)
2. Notice How You Interact with Others (1:04)
3. A Clear-Eyed Look at Personal Conduct (0:30)
4. Doing a Self-Evaluation (0:36)
5. Manage Your Emotions (0:54)
6. Be Open and Sociable (1:40)
7. Take Responsibility for Your Behaviour (1:26)
Test your understanding of the lectures contained in section 6.
Course Summary and Final Quiz
Summary – The Parts of the Puzzle That Everyone Needs, to Prosper. (1:52)
Final quiz on Emotional Intelligence
Resources, Reading list and Extras
EI Learning Notes and Exercises
Extra Resources to help you develop your E.I.
Request your Course Completion Certificate
3. A Clear-Eyed Look at Personal Conduct
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